Knowledge Assistant

Knowledge Assistant helps you navigate FP&A Plus and Account Reconciliation by answering “how-to” questions.

Examples of the kind of questions Knowledge Assistant can answer in FP&A Plus:

• How do I make a user an administrator?
• How do I open a report?
• What is InfoFlex?
• What steps are involved in creating an InfoFlex process?
• What does unexplained balance mean?
• What are the steps in defining a new filter?

Examples of the kind of questions Knowledge Assistant can answer in Account Reconciliation:

• How can I reconcile multiple accounts in a single task?
• Will my supporting items still exist next period?
• Why are my tasks already submitted or closed, even though I haven't worked on them?
• How can I setup Auto Reconcile to automatically complete certain tasks?